|Study Mode||Full-time, On Campus|
|Timetable||2 days a week|
This qualification reflects the role of a highly skilled senior operators, who use a broad range of tourism or travel skills combined with managerial skills and sound knowledge of industry operations to coordinate travel or tourism operations.
This qualification provides a pathway to work in many travel and tourism industry sectors, as a departmental or small business manager. The diversity of employers includes travel agencies, tour wholesalers, tour operators, inbound tour operators, tourist attractions, visitor information centres, and other tourism businesses.
Graduates can seek employment in product development, tourism operations, retail travel, reservations, visitor information, events, conferences and festivals.
This may offer a pathway to a Bachelor level course in the Tourism and Travel field.
Significant amounts of work placement are built into our training which provides students with vital networks and real life experiences. In addition, students have the opportunity to complete and independent placement with an employer of their choice.
Why don’t you come along to our next course info session to find out everything you need to start your learning journey? You can chat with our teachers, tour our facilities, learn more about the course, find out about the application process and get your questions answered by our course experts.
To apply for this course, you must have successfully completed the Certificate IV in Travel and Tourism as units from this course credit directly into the Diploma of Travel and Tourism Management.
You must also provide a valid Working with Children Check and Police Check.
|Unit Code||Unit Name||Unit Hours||Unit Consumables|
|BSBDIV501||Manage diversity in the workplace||60||$0.00|
|SITTIND001||Source and use information on the tourism and travel industry||25||$0.00|
|SITXCCS007||Enhance customer service experiences||40||$0.00|
|SITXCCS008||Develop and manage quality customer service practices||30||$0.00|
|SITXFIN002||Interpret financial information||60||$0.00|
|SITXFIN003||Manage finances within a budget||30||$0.00|
|SITXFIN004||Prepare and monitor budgets||30||$0.00|
|SITXHRM003||Lead and manage people||60||$0.00|
|SITXMGT001||Monitor work operations||20||$0.00|
|SITXMGT002||Establish and conduct business relationships||60||$0.00|
|SITXWHS003||Implement and monitor work health and safety practices||30||$0.00|
|Unit Code||Unit Name||Unit Hours||Unit Consumables|
|SITTTSL002||Access and interpret product information||65||$0.00|
|SITTTSL003||Provide advice on international destinations||45||$0.00|
|SITTTSL004||Provide advice on Australian destinations||40||$0.00|
|SITTTSL005||Sell tourism products and services||35||$0.00|
|SITTTSL008||Book supplier products and services||20||$0.00|
|SITTTSL009||Process travel-related documentation||26||$0.00|
|SITXCCS002||Provide visitor information||35||$0.00|
|SITXCRI001||Respond to a customer in crisis||30||$0.00|
|SITXEBS002||Develop, implement and monitor the use of social media in a business||40||$0.00|
|SITXGLC001||Research and comply with regulatory requirements||80||$0.00|
This course involves accredited units. You will be required to complete assessment tasks to demonstrate your underpinning knowledge, skills and attributes to meet the course outcomes. A combination of written, oral and practical assessment strategies will be used in either a classroom, online or workplace environment.
Where units require demonstration of skills in a workplace environment, you will have the opportunity to do this either in your own workplace (where appropriate), through a practical placement, or by using one of the Institute's simulated workshops/classrooms. Detailed information about the types, conduct and dates of assessments will be provided in advance. You will also be provided with information about the opportunity for reassessment and appeal.
Once you have applied for your chosen course, you will receive a thank you email from South West TAFE with a few steps to help process your enrolment.
Complete a Pre-Training Review
You will receive an email to complete a Pre-Training Review online evaluation. This evaluation helps us tailor your training to suits your needs.
Create or provide a Unique Student Identifier (USI)
A USI is a nationally recognised reference number that provides an online record of your training qualifications gained in Australia.
Create your USI
Already have a USI but can’t remember it? Find your USI
If you have experience or prior qualifications, you may be eligible to apply for recognition of prior learning and gain credits. You will be asked to provide any relevant Statement of Attainment to support identified credits.
Everyone has different circumstances that can affect what you pay and how much you pay. Your fees each year are made up of 2 different elements:
There are 3 different rates of tuition fees. Only one will apply to you depending on your eligibility and circumstances. The 3 categories include:
The fees listed below are indicative only and may be subject to change without notice and given individual circumstances. Your actual fees will be calculated based on your individual circumstances at the time of enrolment. Funding made available to eligible individuals by State and Commonwealth Governments. If funding is utilised, this may affect future opportunities to access additional funding in the future.
|Student type||Indicative Course Fee|
|Government subsidised rate (if eligible)||$4,735.00|
|Full fee rate (if not eligible for govt subsidy)||$4,735.00|
|Fee type||Indicative Course Fee|
|Maximum Consumable/Materials Fee||$1,050.00|
You may be required to pay the cost of some goods or materials necessary for your course, eg: tools of the trade, uniform and books. The maximum consumables/materials fees are made up of course consumables, core unit consumables and the maximum elective units you will pay.
Final costs will be determined at enrolment and you will be informed of the fees associated with course consumables and resources via your Statement of Fees.
Government-subsidised rate - Skills First
You could be eligible for a government-subsidised rate depending on your age, educational history, and citizenship or residency status. If you are eligible, the government will contribute to the cost of your training.
Check your eligibility
Skills First Exemptions
As a Victorian Government TAFE, South West TAFE is able to provide exemptions for prospective students. Contact our Customer Service Team to find out if you are eligible for an exemption.
If you are eligible for a Skills First government-subsidised place and hold a current healthcare or pension card, that you can provide at enrolment. You may be eligible for the concession rate.
Find out more about concession rates
Full fee rate
If you are not eligible for a Skills First government-subsidised place, exemption, concession or are enrolling in a course that isn't government-subsidised, you may be required to pay the full fee rate.
Once we have processed your enrolment form, you will receive an email with your invoice.
Payments will need to be arranged within five(5) business days of receiving the email containing your invoice.
We also offer a range of scholarships each year which you may be eligible to apply for to assist with course fees.
Not sure which course is right for you? South West TAFE will help you find your way.
Our Pathfinders Skills and Jobs Centre is here to support you. Whether you’re exploring career options, transitioning from school to the workforce or looking to study after school we’re here to help you. Call, email or drop in.
Call 5564 8515 or email firstname.lastname@example.org
There are five simple steps to apply for a course with us.
As a SWTAFE student, you can access a variety of support services that will enhance your study experience and help you complete your studies successfully. For more information about any of these services, visit our student page.