|Study Mode||Full-time, On Campus|
|Timetable||2 days a week|
This qualification reflects the role of a highly skilled senior operators, who use a broad range of tourism or travel skills combined with managerial skills and sound knowledge of industry operations to coordinate travel or tourism operations.
This qualification provides a pathway to work in many travel and tourism industry sectors, as a departmental or small business manager. The diversity of employers includes travel agencies, tour wholesalers, tour operators, inbound tour operators, tourist attractions, visitor information centres, and other tourism businesses.
Graduates can seek employment in product development, tourism operations, retail travel, reservations, visitor information, events, conferences and festivals.
This may offer a pathway to a Bachelor level course in the Tourism and Travel field.
Significant amounts of work placement are built into our training which provides students with vital networks and real life experiences. In addition, students have the opportunity to complete and independent placement with an employer of their choice.
Why don’t you come along to our next course info session to find out everything you need to start your learning journey? You can chat with our teachers, tour our facilities, learn more about the course, find out about the application process and get your questions answered by our course experts.
To apply for this course, you must have successfully completed the Certificate IV in Travel and Tourism as units from this course credit directly into the Diploma of Travel and Tourism Management.
You must also provide a valid Working with Children Check and Police Check.
|Unit Code||Unit Name||Unit Hours||Unit Consumables|
|BSBDIV501||Manage diversity in the workplace||60||$0.00|
|SITTIND001||Source and use information on the tourism and travel industry||25||$0.00|
|SITXCCS007||Enhance customer service experiences||40||$0.00|
|SITXCCS008||Develop and manage quality customer service practices||30||$0.00|
|SITXFIN002||Interpret financial information||60||$0.00|
|SITXFIN003||Manage finances within a budget||30||$0.00|
|SITXFIN004||Prepare and monitor budgets||30||$0.00|
|SITXHRM003||Lead and manage people||60||$0.00|
|SITXMGT001||Monitor work operations||20||$0.00|
|SITXMGT002||Establish and conduct business relationships||60||$0.00|
|SITXWHS003||Implement and monitor work health and safety practices||30||$0.00|
|Unit Code||Unit Name||Unit Hours||Unit Consumables|
|SITTTSL002||Access and interpret product information||65||$0.00|
|SITTTSL003||Provide advice on international destinations||45||$0.00|
|SITTTSL004||Provide advice on Australian destinations||40||$0.00|
|SITTTSL005||Sell tourism products and services||35||$0.00|
|SITTTSL008||Book supplier products and services||20||$0.00|
|SITTTSL009||Process travel-related documentation||26||$0.00|
|SITXCCS002||Provide visitor information||35||$0.00|
|SITXCRI001||Respond to a customer in crisis||30||$0.00|
|SITXEBS002||Develop, implement and monitor the use of social media in a business||40||$0.00|
|SITXGLC001||Research and comply with regulatory requirements||80||$0.00|
The pre-training review assists SWTAFE staff to determine whether this course is the most suitable for you at this time, and also identify any support needs you may require once you commence your studies. It takes about an hour to complete. Once you apply for your chosen course a link to the pre-training review will be emailed to you.
Your current skills, knowledge and experience can contribute to help you get a qualification. Learn more about skills recognition and how it may benefit you here.
This course involves accredited units. You will be required to complete assessment tasks to demonstrate your underpinning knowledge, skills and attributes to meet the course outcomes. A combination of written, oral and practical assessment strategies will be used in either a classroom, online or workplace environment.
Where units require demonstration of skills in a workplace environment, you will have the opportunity to do this either in your own workplace (where appropriate), through a practical placement, or by using one of the Institute's simulated workshops/classrooms. Detailed information about the types, conduct and dates of assessments will be provided in advance. You will also be provided with information about the opportunity for reassessment and appeal.
Everyone has different circumstances that can affect what you pay and how much you pay. Your fees each year are made up of 2 different elements:
There are 3 different rates of Tuition fees. Only one will apply to you depending on your eligibility and circumstances. The 3 categories include:
The fees listed below are indicative only and may be subject to change without notice and given individual circumstances. Your actual fees will be calculated based on your individual circumstances at the time of enrolment. Funding made available to eligible individuals by State and Commonwealth Governments. If funding is utilised, this may affect future opportunities to access additional funding in the future.
|Student type||Indicative Course Fee|
|Government subsidised rate (if eligible)||$4,510.00|
|Full fee rate (if not eligible for govt subsidy)||$4,510.00|
|Fee type||Indicative Course Fee|
|Maximum Consumable/Materials Fee||$950.00|
Maximum Consumables/Materials Fees are made up of course consumables, core unit consumables and the maximum elective units you will pay. Final costs will be determined at enrolment.
Skills First Exemptions
Government eligibility exemptions for TAFE via Skills First funding gives you greater access to study with TAFE at an affordable price.
The good news is, that there are now a reduced number of criteria for you to meet in order to be eligible for a Government subsidy. If you don’t meet those criteria you will be a full fee paying student.
Government Subsidised Fee
You meet all Skills First eligibility criteria but DO NOT hold a current healthcare or pension card, OR you are eligible for a Skills First exemption.
You meet all eligibility criteria AND hold a current healthcare or pension card, that you can provide at enrolment. It’s important to
note that the concession rate is only applicable for Certificate l to Certificate lV courses and students who have declared their ATSI origin.
Full fees only apply to the few students who do not meet the Skills First eligibility criteria, do not qualify for an exemption or are enrolling in course that is not government subsidised.
Unless an alternative fee payment method is approved, your course fees are required to be paid upfront and in full at the time of enrolment. If your personal circumstances mean that payment in full is not possible, then you may be able to pay your fees by
SWTAFE offers a range of scholarships each year which you may be eligible to apply for to assist with enrolment fees.
As a SWTAFE student, you can access a variety of support services that will enhance your study experience and help you complete your studies successfully. For more information about any of these services, visit our student page.
Not sure which course is right for you? South West TAFE will help you find your way.
Our Pathfinders Skills and Jobs Centre is here to support you. Whether you’re exploring career options, transitioning from school to the workforce or looking to study after school we’re here to help you. Call, email or drop in.
Call 5564 8515 or email firstname.lastname@example.org
Apply now for a place in our next course intake. Places for courses are limited, so it’s best to get in soon so you don’t miss out. You’ll need to complete an application form which you can do online here or by speaking with our Customer Service team. We invite you to come and see us at one of our campuses in Warrnambool, Colac, Portland or Hamilton and a team member will ensure you are taken care of.
If you have any questions regarding the application process please chat to our Customer Service team on 1300 648 911.