Diploma of Travel and Tourism Management

Course Code SIT50116
Locations Warrnambool
Study Mode Full-time, On Campus
Length 8 months
Commencement February 2020
Timetable 2 days a week
Course Overview
Introduction

This qualification reflects the role of a highly skilled senior operators, who use a broad range of tourism or travel skills combined with managerial skills and sound knowledge of industry operations to coordinate travel or tourism operations.
This qualification provides a pathway to work in many travel and tourism industry sectors, as a departmental or small business manager. The diversity of employers includes travel agencies, tour wholesalers, tour operators, inbound tour operators, tourist attractions, visitor information centres, and other tourism businesses.

Course Outcomes and Career Opportunities

Graduates can seek employment in product development, tourism operations, retail travel, reservations, visitor information, events, conferences and festivals.

Pathways

This may offer a pathway to a Bachelor level course in the Tourism and Travel field. 

Placement

Significant amounts of work placement are built into our training which provides students with vital networks and real life experiences. In addition, students have the opportunity to complete and independent placement with an employer of their choice.

Information Session

Why don’t you come along to our next course info session to find out everything you need to start your learning journey? You can chat with our teachers, tour our facilities, learn more about the course, find out about the application process and get your questions answered by our course experts. 

Find the next info session near you

Course Requirements
Entrance requirements & pre-requisites

To apply for this course, you must have successfully completed the Certificate IV in Travel and Tourism as units from this course credit directly into the Diploma of Travel and Tourism Management.

You must also provide a valid Working with Children Check and Police Check.

Units offered

Core Units

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Unit Code Unit Name Unit Hours Unit Consumables
BSBDIV501 Manage diversity in the workplace 60 $0.00
SITTIND001 Source and use information on the tourism and travel industry 25 $0.00
SITXCCS007 Enhance customer service experiences 40 $0.00
SITXCCS008 Develop and manage quality customer service practices 30 $0.00
SITXCOM005 Manage conflict 20 $0.00
SITXFIN002 Interpret financial information 60 $0.00
SITXFIN003 Manage finances within a budget 30 $0.00
SITXFIN004 Prepare and monitor budgets 30 $0.00
SITXHRM003 Lead and manage people 60 $0.00
SITXMGT001 Monitor work operations 20 $0.00
SITXMGT002 Establish and conduct business relationships 60 $0.00
SITXWHS003 Implement and monitor work health and safety practices 30 $0.00

Elective Units

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Unit Code Unit Name Unit Hours Unit Consumables
SITTTSL002 Access and interpret product information 65 $0.00
SITTTSL003 Provide advice on international destinations 45 $0.00
SITTTSL004 Provide advice on Australian destinations 40 $0.00
SITTTSL005 Sell tourism products and services 35 $0.00
SITTTSL006 Prepare quotations 30 $0.00
SITTTSL008 Book supplier products and services 20 $0.00
SITTTSL009 Process travel-related documentation 26 $0.00
SITXCCS002 Provide visitor information 35 $0.00
SITXCRI001 Respond to a customer in crisis 30 $0.00
SITXEBS002 Develop, implement and monitor the use of social media in a business 40 $0.00
SITXGLC001 Research and comply with regulatory requirements 80 $0.00
Pre-training review

The pre-training review assists SWTAFE staff to determine whether this course is the most suitable for you at this time, and also identify any support needs you may require once you commence your studies. It takes about an hour to complete. Once you apply for your chosen course a link to the pre-training review will be emailed to you.

Skills Recognition

Your current skills, knowledge and experience can contribute to help you get a qualification. Learn more about skills recognition and how it may benefit you here.  

Assessment

This course involves accredited units.  You will be required to complete assessment tasks to demonstrate your underpinning knowledge, skills and attributes to meet the course outcomes.  A combination of written, oral and practical assessment strategies will be used in either a classroom, online or workplace environment. 

Where units require demonstration of skills in a workplace environment, you will have the opportunity to do this either in your own workplace (where appropriate), through a practical placement, or by using one of the Institute's simulated workshops/classrooms.  Detailed information about the types, conduct and dates of assessments will be provided in advance.  You will also be provided with information about the opportunity for reassessment and appeal.

Fees
Course Fees

Everyone has different circumstances that can affect what you pay and how much you pay. Your fees each year are made up of 2 different elements:

  • Tuition fee
  • Consumables/material fee

There are 3 different rates of Tuition fees. Only one will apply to you depending on your eligibility and circumstances. The 3 categories include:

  • Government subsidised
  • Government subsidised (concession)
  • Full fee

The fees listed below are indicative only and may be subject to change without notice and given individual circumstances. Your actual fees will be calculated based on your individual circumstances at the time of enrolment. Funding made available to eligible individuals by State and Commonwealth Governments. If funding is utilised, this may affect future opportunities to access additional funding in the future. 

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Student type Indicative Course Fee
Government subsidised rate (if eligible) $4,510.00
Full fee rate (if not eligible for govt subsidy) $4,510.00
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Fee type Indicative Course Fee
Maximum Consumable/Materials Fee $950.00
Maximum Consumables/Materials Fees

Maximum Consumables/Materials Fees are made up of course consumables, core unit consumables and the maximum elective units you will pay. Final costs will be determined at enrolment.  

Which fee applies to me?

Skills First Exemptions
Government eligibility exemptions for TAFE via Skills First funding gives you greater access to study with TAFE at an affordable price.

The good news is, that there are now a reduced number of criteria for you to meet in order to be eligible for a Government subsidy. If you don’t meet those criteria you will be a full fee paying student.

Government Subsidised Fee
You meet all Skills First eligibility criteria but DO NOT hold a current healthcare or pension card, OR you are eligible for a Skills First exemption.

Concession Fee
You meet all eligibility criteria AND hold a current healthcare or pension card, that you can provide at enrolment. It’s important to

note that the concession rate is only applicable for Certificate l to Certificate lV courses and students who have declared their ATSI origin.

Full fee
Full fees only apply to the few students who do not meet the Skills First eligibility criteria, do not qualify for an exemption or are enrolling in course that is not government subsidised.

Check your fees eligibility here.

How do I pay my fees?

Unless an alternative fee payment method is approved, your course fees are required to be paid upfront and in full at the time of enrolment.  If your personal circumstances mean that payment in full is not possible, then you may be able to pay your fees by

  • Payment Plan
  • Centre Pay
  • VET Student Loan (Diploma & Advanced Diploma only)

SWTAFE offers a range of scholarships each year which you may be eligible to apply for to assist with enrolment fees.

Next Steps
Student Support

As a SWTAFE student, you can access a variety of support services that will enhance your study experience and help you complete your studies successfully. For more information about any of these services, visit our student page.

Careers and Course Advice

Not sure which course is right for you? South West TAFE will help you find your way.

Our Pathfinders Skills and Jobs Centre is here to support you. Whether you’re exploring career options, transitioning from school to the workforce or looking to study after school we’re here to help you. Call, email or drop in.

Call 5564 8515 or email skillsandjobscentre@swtafe.edu.au

Apply Now

Apply now for a place in our next course intake. Places for courses are limited, so it’s best to get in soon so you don’t miss out. You’ll need to complete an application form  which you can do online here or by speaking with our Customer Service team.  We invite you to come and see us at one of our campuses in Warrnambool, Colac, Portland or Hamilton and a team member will ensure you are taken care of.

If you have any questions regarding the application process please chat to our Customer Service team on 1300 648 911.