Cancellations & Withdrawals

We offer you a range of withdrawal and refund opportunities if the course you have enrolled in doesn't suit you needs or you have changed your mind about studying.

It is your responsibility to submit an application for a formal cancellation or withdrawal.  To do this, you must first meet with your teacher or departmental representative to complete an enrolment cancellation or amendment form.  This must be signed by your teacher or departmental representative. If this form is not submitted within the required timelines then you will not be eligible for a refund and will be responsible for any outstanding debts and still need to commit to paying these.

All refunds are subject to you having no outstanding commitments with South West TAFE including outstanding library, department, equipment or student loans.

Refunds - certificate I to IV courses

For a withdrawal submitted before the course commences you will be eligible for a full refund minus an administration fee of $55.

For a withdrawal submitted after the course commencement date you will be eligible to receive a refund of fees paid, less fees associated with completed units of competency (where a grade has been applied) and an administration fee of $55. Where Units of Competency have been achieved, a Statement of Attainment will be issued.

For withdrawals submitted beyond four weeks of course commencement date, you will not receive a refund.

Refunds for apprentices

If you formally withdraw before the course commencement date, you will be eligible for a full refund.  If you do not complete the paperwork and submit it to your teacher or departmental representative then you will not receive this refund.

If you formally withdraw within four weeks of the course commencement date, you will be eligible for a refund, minus an administration fee of $55.

If you formally withdraw between the four weeks of your course commencement date and your three-month trial you will be charged the $55 administration fee plus the hours delivered.

If you formally withdraw after three months of the course commencement, no refund will be issued.

Withdrawal to accept a place at another tertiary institution

If you are taking a place at another tertiary institution within the first four weeks of your course commencing, a full refund will be issued.

Proof of enrolment at the alternate education provider is required to process the refund.

For diploma and advanced diploma courses

A full refund of tuition fees is available up until the census date. After census date if you have activated a Government income contingent loan, your fees will be deferred to the Australian Taxation Office.

After the census date any consideration of a refund must be made through the special consideration process. All withdrawals will incur a $55 administration fee.

Course consumables fees and bookshop purchases

In all circumstances, the refund of unused materials is at the discretion of the teaching department or the bookshop (some materials cannot be refunded due to health regulations).

All refunds are subject to the student having no outstanding commitments with South West TAFE, including outstanding library, department, equipment or student loans.

Special consideration

If you are unable to officially withdraw within the first four weeks from the course commencement date due to extenuating circumstances, you may write to state your case to:

Registrar,
PO Box 674 Warrnambool 3280
Or email registrar@swtafe.edu.au

Only written claims for special consideration will be addressed.