Certificate III in Tourism (Traineeship)

Free TAFE course
Course Code SIT30116
Locations Workplace training
Study Mode Workplace
Length 12 months
Commencement Apply any time
Timetable Workplace training
Course Overview
Introduction

This qualification reflects the role of skilled operators who use a broad range of tourism or travel skills and sound knowledge of industry operations to coordinate travel or tourism services.

This qualification provides a pathway to work in many travel and tourism industry sectors and for a diverse range of employers including travel agencies, tour wholesalers, tour operators, inbound tour operators, tourist attractions, visitor information centres and other tourism businesses. 

What will I Learn?

Certificate III Tourism teaches you to use a range of well-developed tourism service, sales or operational skills and sound knowledge of industry operations to coordinate tourism services. Using discretion and judgment you will learn to work with some independence and under limited supervision using plans, policies and procedures to guide work activities.

You will learn about work in a variety of tourism sectors and employers including tour operators, inbound tour operators, visitor information centres, attractions, cultural and heritage sites, and any small tourism business.

This qualification allows for multi-skilling and for specialisation in office-based roles involving the planning and coordination of tourism services, or roles in the field where products are delivered.

Course Outcomes and Career Opportunities

Career opportunities include:

  • adventure tourism guide
  • attendant or senior ride operator in an attraction or theme park
  • booking agent
  • cellar door salesperson and guide in a winery
  • customer service agent
  • guide and salesperson in an Indigenous cultural centre
  • inbound tour coordinator
  • marine tourism guide or dive tour operator
  • museum attendant
  • operations consultant for a tour operator
  • reservations sales agent sales consultant
  • visitor information officer

Pathways

After successful completion of this qualification, you may choose to further your knowledge and skills by undertaking related study in the Certificate IV in Travel and Tourism or the Diploma of Travel and Tourism Management.

Information Session

Why don’t you come along to our next course info session to find out everything you need to start your learning journey? You can chat with our teachers, tour our facilities, learn more about the course, find out about the application process and get your questions answered by our course experts. 

Find the next info session near you

Course Requirements
Entrance requirements & pre-requisites

You need to be employed in this field with a registered employer before commencing this course. If you are currently not employed in this field, please contact the Skills and Jobs centre for further advice on 1300 648 911.

Course requirements

To be eligible for this qualification, you must successfully complete 15 units: 4 core and 11 elective.

Units offered

Core Units

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Unit Code Unit Name Unit Hours Unit Consumables
SITTIND001 Source and use information on the tourism and travel industry 25 $0.00
SITXCCS006 Provide service to customers 25 $0.00
SITXCOM002 Show social and cultural sensitivity 20 $0.00
SITXWHS001 Participate in safe work practices 12 $0.00

Elective Units

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Unit Code Unit Name Unit Hours Unit Consumables
SITTTSL002 Access and interpret product information 65 $0.00
SITTTSL003 Provide advice on international destinations 45 $0.00
SITTTSL004 Provide advice on Australian destinations 40 $0.00
SITTTSL006 Prepare quotations 30 $0.00
SITTTSL008 Book supplier products and services 20 $0.00
SITTTSL009 Process travel-related documentation 26 $0.00
SITTTSL010 Use a computerised reservations or operations system 120 $0.00
SITTTSL013 Construct promotional international airfares 40 $0.00
SITXCCS002 Provide visitor information 35 $0.00
SITXEBS001 Use social media in a business 35 $0.00
Pre-training review

The pre-training review assists SWTAFE staff to determine whether this course is the most suitable for you at this time, and also identify any support needs you may require once you commence your studies. It takes about an hour to complete. Once you apply for your chosen course a link to the pre-training review will be emailed to you.

Skills Recognition

Your current skills, knowledge and experience can contribute to help you get a qualification. Learn more about skills recognition and how it may benefit you here.  

Unique Student Identifier

If you are studying nationally recognised training in Australia, you are required to have a Unique Student Identifier (USI). Your USI links to an online account that contains your training records and results for training completed from 1 January 2015 onwards. One of the main benefits of the USI is the ability to provide you with easy access to your training records and results throughout your life and this will assist you when applying for a job or enrolling in further study. You are required to have a USI at the time of enrolment – especially if you want to use VET Student Loans to defer your fees. To apply online or get more information go to www.usi.gov.au.

Assessment

This course involves accredited units.  You will be required to complete assessment tasks to demonstrate your underpinning knowledge, skills and attributes to meet the course outcomes.  A combination of written, oral and practical assessment strategies will be used in either a classroom, online or workplace environment. 

Where units require demonstration of skills in a workplace environment, you will have the opportunity to do this either in your own workplace (where appropriate), through a practical placement, or by using one of the Institute's simulated workshops/classrooms.  Detailed information about the types, conduct and dates of assessments will be provided in advance.  You will also be provided with information about the opportunity for reassessment and appeal.

Fees
Course Fees

Everyone has different circumstances that can affect what you pay and how much you pay. Your fees each year are made up of 2 different elements:

  • Tuition fee
  • Consumables/material fee

There are 3 different rates of Tuition fees. Only one will apply to you depending on your eligibility and circumstances. The 3 categories include:

  • Government subsidised
  • Government subsidised (concession)
  • Full fee

The fees listed below are indicative only and may be subject to change without notice and given individual circumstances. Your actual fees will be calculated based on your individual circumstances at the time of enrolment. Funding made available to eligible individuals by State and Commonwealth Governments. If funding is utilised, this may affect future opportunities to access additional funding in the future. 

Swipe for full table
Student type Indicative Course Fee
Government subsidised rate (if eligible) $2,925.00
Concession rate $585.00
Full fee rate (if not eligible for govt subsidy) $7,085.00
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Fee type Indicative Course Fee
Maximum Consumable/Materials Fee $1,100.00
Maximum Consumables/Materials Fees

Maximum Consumables/Materials Fees are made up of course consumables, core unit consumables and the maximum elective units you will pay. Final costs will be determined at enrolment.  

Which fee applies to me?

Skills First Exemptions
Government eligibility exemptions for TAFE via Skills First funding gives you greater access to study with TAFE at an affordable price.

The good news is, that there are now a reduced number of criteria for you to meet in order to be eligible for a Government subsidy. If you don’t meet those criteria you will be a full fee paying student.

Government Subsidised Fee
You meet all Skills First eligibility criteria but DO NOT hold a current healthcare or pension card, OR you are eligible for a Skills First exemption.

Concession Fee
You meet all eligibility criteria AND hold a current healthcare or pension card, that you can provide at enrolment. It’s important to

note that the concession rate is only applicable for Certificate l to Certificate lV courses and students who have declared their ATSI origin.

Full fee
Full fees only apply to the few students who do not meet the Skills First eligibility criteria, do not qualify for an exemption or are enrolling in course that is not government subsidised.

Check your fees eligibility here.

How do I pay my fees?

Unless an alternative fee payment method is approved, your course fees are required to be paid upfront and in full at the time of enrolment.  If your personal circumstances mean that payment in full is not possible, then you may be able to pay your fees by

  • Payment Plan
  • Centre Pay
  • VET Student Loan (Diploma & Advanced Diploma only)

SWTAFE offers a range of scholarships each year which you may be eligible to apply for to assist with enrolment fees.

Next Steps
Student Support

As a SWTAFE student, you can access a variety of support services that will enhance your study experience and help you complete your studies successfully. For more information about any of these services, visit our student page.

Careers and Course Advice

Not sure which course is right for you? South West TAFE will help you find your way.

Our Pathfinders Skills and Jobs Centre is here to support you. Whether you’re exploring career options, transitioning from school to the workforce or looking to study after school we’re here to help you. Call, email or drop in.

Call 5564 8515 or email skillsandjobscentre@swtafe.edu.au

Apply Now

Apply now for a place in our next course intake. Places for courses are limited, so it’s best to get in soon so you don’t miss out. You’ll need to complete an application form  which you can do online here or by speaking with our Customer Service team.  We invite you to come and see us at one of our campuses in Warrnambool, Colac, Portland or Hamilton and a team member will ensure you are taken care of.

If you have any questions regarding the application process please chat to our Customer Service team on 1300 648 911.