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|Study Mode||Full-time, Part-time, Traineeship|
|Commencement||Apply any time|
|Timetable||Workplace training and assessments|
This traineeship is the perfect starting place for you to begin your career in the travel and tourism industry.
During this traineeship, you will develop a broad range of hands-on skills in tourism service, sales or operational skills and gain a sound knowledge of industry operations to coordinate tourism services.
We offer training to a diverse range of employers through a combination of on-the-job training with your employer and workplace visits from our trainers.
This course also allows for multi-skilling and specialisation in the office-based roles involving the planning and coordination of tourism services, or roles in the field where products are delivered.
During this traineeship, you will develop practical hands-on skills and experience in the tourism industry through on-the-job training and workplace assessments.
During this course, you will learn skills and knowledge in:
We offer a range of elective units to suit the area of the tourism that you are undertaking your traineeship in. These may include:
Upon completion of this traineeship, you will be equipped with the skills and knowledge to gain work in a variety of tourism sectors and employers including tour operators, inbound tour operators, visitor information centres, attractions, cultural and heritage sites, and any small tourism business.
Possible job outcomes include:
After successful completion of this traineeship, you may choose to advance your skills and continue to study in the tourism and travel industry.
This course meets the entry requirements for the Certificate IV in Travel and Tourism unit upgrade. The five-unit course is completed over 6 weeks and allows students who have completed the Certificate III in Tourism to easily upgrade their qualification to a Certificate IV.
You need to be employed as a trainee in the tourism and travel industry with a registered employer before commencing this course.
If you are currently not employed in this field, please contact the Pathfinders Skills and Jobs Centre for further advice on 1300 648 911.
You need to be employed in this field before commencing this course. If you are currently not employed in this field please contact the Pathfinders Skills and Jobs Centre for further advice on 1300 648 911.
To be eligible for this qualification, you must successfully complete 15 units: 4 core and 11 elective.
|Unit Code||Unit Name||Unit Hours||Unit Consumables|
|SITTIND001||Source and use information on the tourism and travel industry||25||$0.00|
|SITXCCS006||Provide service to customers||25||$0.00|
|SITXCOM002||Show social and cultural sensitivity||20||$0.00|
|SITXWHS001||Participate in safe work practices||12||$0.00|
|Unit Code||Unit Name||Unit Hours||Unit Consumables|
|SITTTSL002||Access and interpret product information||65||$0.00|
|SITTTSL003||Provide advice on international destinations||45||$0.00|
|SITTTSL004||Provide advice on Australian destinations||40||$0.00|
|SITTTSL008||Book supplier products and services||20||$0.00|
|SITTTSL009||Process travel-related documentation||26||$0.00|
|SITTTSL010||Use a computerised reservations or operations system||120||$0.00|
|SITTTSL013||Construct promotional international airfares||40||$0.00|
|SITXCCS002||Provide visitor information||35||$0.00|
|SITXEBS001||Use social media in a business||35||$0.00|
This course involves accredited units. You will be required to complete assessment tasks to demonstrate your underpinning knowledge, skills and attributes to meet the course outcomes. A combination of written, oral and practical assessment strategies will be used in either a classroom, online or workplace environment.
Where units require demonstration of skills in a workplace environment, you will have the opportunity to do this either in your own workplace (where appropriate), through a practical placement, or by using one of the Institute's simulated workshops/classrooms. Detailed information about the types, conduct and dates of assessments will be provided in advance. You will also be provided with information about the opportunity for reassessment and appeal.
Once you have applied for your chosen course, you will receive a thank you email from South West TAFE with a few steps to help process your enrolment.
Complete a Pre-Training Review
You will receive an email to complete a Pre-Training Review online evaluation. This evaluation helps us tailor your training to suits your needs.
Create or provide a Unique Student Identifier (USI)
A USI is a nationally recognised reference number that provides an online record of your training qualifications gained in Australia.
Create your USI
Already have a USI but can’t remember it? Find your USI
If you have experience or prior qualifications, you may be eligible to apply for recognition of prior learning and gain credits. You will be asked to provide any relevant Statement of Attainment to support identified credits.
Everyone has different circumstances that can affect what you pay and how much you pay. Your fees each year are made up of 2 different elements:
There are 3 different rates of tuition fees. Only one will apply to you depending on your eligibility and circumstances. The 3 categories include:
The fees listed below are indicative only and may be subject to change without notice and given individual circumstances. Your actual fees will be calculated based on your individual circumstances at the time of enrolment. Funding made available to eligible individuals by State and Commonwealth Governments. If funding is utilised, this may affect future opportunities to access additional funding in the future.
|Course fees by student type||Indicative Course Fee|
|Government subsidised rate (if eligible)||$3,070.00|
|Full fee rate (if not eligible for govt subsidy)||$7,435.00|
|Additional course fees||Indicative Course Fee|
|Course consumable/materials (approximate)||$1,150.00|
From 1 January 2019, students who are eligible for Victorian government-subsidised training will not pay course tuition fees for the duration of their enrolment in this course.
Find out more or chat with our Customer Service team on 1300 648 911, or visit a SWTAFE Campus.
You may be required to pay the cost of some goods or materials necessary for your course, eg: tools of the trade, uniform and books. The maximum consumables/materials fees are made up of course consumables, core unit consumables and the maximum elective units you will pay.
Final costs will be determined at enrolment and you will be informed of the fees associated with course consumables and resources via your Statement of Fees.
Government-subsidised rate - Skills First
You could be eligible for a government-subsidised rate depending on your age, educational history, and citizenship or residency status. If you are eligible, the government will contribute to the cost of your training.
Check your eligibility
Skills First Exemptions
As a Victorian Government TAFE, South West TAFE is able to provide exemptions for prospective students. Contact our Customer Service Team to find out if you are eligible for an exemption.
If you are eligible for a Skills First government-subsidised place and hold a current healthcare or pension card, that you can provide at enrolment. You may be eligible for the concession rate.
Find out more about concession rates
Full fee rate
If you are not eligible for a Skills First government-subsidised place, exemption, concession or are enrolling in a course that isn't government-subsidised, you may be required to pay the full fee rate.
Once we have processed your enrolment form, you will receive an email with your invoice.
Payments will need to be arranged within five(5) business days of receiving the email containing your invoice.
We also offer a range of scholarships each year which you may be eligible to apply for to assist with course fees.
Not sure which course is right for you? South West TAFE will help you find your way.
Our Pathfinders Skills and Jobs Centre is here to support you. Whether you’re exploring career options, transitioning from school to the workforce or looking to study after school we’re here to help you. Call, email or drop in.
Call 5564 8515 or email email@example.com
There are five simple steps to apply for a course with us.
As a SWTAFE student, you can access a variety of support services that will enhance your study experience and help you complete your studies successfully. For more information about any of these services, visit our student page.