It is your responsibility to make an application for a withdrawal or refund. To do this you must contact your teacher or departmental representative to request a course withdrawal or an amendment to your enrolment.
The date this request is received is your official withdrawal effective date and determines whether tuition and material fees are refunded or credited. If this form is not submitted within the required timelines then you will not be eligible for a refund and will be responsible for any outstanding debts and still need to commit to paying these.
It is your responsibility to make an application for a withdrawal or refund. To do this you must contact your teacher or departmental representative to request a course withdrawal or an amendment to your enrolment.
The date this request is received is your official withdrawal effective date and determines whether tuition and material fees are refunded or credited.
If you formally withdraw within four weeks of the course commencement date, you will be eligible for a refund.
If you formally withdraw between the four weeks of your course commencement date and your three-month trial you will be charged the hours delivered.
If you formally withdraw after three months of the course commencement, no refund will be issued.
For a withdrawal submitted before the course commences you will be eligible for a full refund.
For a withdrawal submitted within four weeks from course commencement you will be eligible to receive a refund of fees paid, less fees associated with completed units of competency (where a grade has been applied). Where Units of Competency have been achieved, a Statement of Attainment will be issued.
For withdrawals submitted beyond four weeks of course commencement date, you will not receive a refund.
If you are taking a place at another tertiary institution within the first four weeks of your course commencing, a full refund will be issued.
Proof of enrolment at the alternate education provider is required to process the refund.
A full refund of tuition fees is available up until the census date. After census date if you have activated a Government income contingent loan, your fees will be deferred to the Australian Taxation Office.
After the census date any consideration of a refund must be made through the special consideration process. All withdrawals will incur a $55 administration fee.
In all circumstances, the refund of unused materials is at the discretion of the teaching department or the bookshop (some materials cannot be refunded due to health regulations).
All refunds are subject to the student having no outstanding commitments with South West TAFE, including outstanding library, department, equipment or student loans.
If you are unable to officially withdraw within the specified required timelines, to be eligible for a refund due to extenuating circumstances you may write to state your case to:
Manager Client Services
South West TAFE
PO Box 674
Warrnambool 3280
Or email clientservices@swtafe.edu.au
ONLY written claims for Special Consideration will be addressed.
For further information, view our policies and guidelines.
